Customer FAQs

Search our frequently asked questions below

Please call our customer service representatives anytime you have a question. They’re available and ready to help so call (855) 703-0260 today!

When you call our friendly Customer Service team at (855) 703-0260 they will help you end your services.

You can reach them 7 days a week during our business hours:

Monday-Friday: 9 AM - 9 PM EST
Saturday: 9 AM - 4 PM EST
Sunday: 1 PM - 6 PM EST

Be prepared to provide our representative with your Member ID, first & last name, and email/address used to sign up to help streamline the cancellation process. After cancelling your membership there will be no future charges.

Please note: You may only terminate/cancel your membership by calling a Customer Service Representative. California residents, and where otherwise required by law, will have other options for cancelling (which are detailed in the customer portal) and can be accessed by signing in to your customer account. Upon cancellation of your membership, we are not able to offer any refunds or prorated refunds.

Whatever the reason, if you’d like to reactivate your membership, you can call our customer service team, 7 days a week at (855) 703-0260 to have a specialist assist you.

Absolutely. We take security measures very seriously. Our site is protected by the latest 128-bit SSL (Secure Sockets Layer) technology, because keeping your personal information secure is a top priority.

It’s simple! Upon completing the enrollment process, you’ll be immediately redirected to your portal. This members portal page contains your dashboard, which lets you scroll through all our listed benefits. Look for your login credentials and additional important information concerning your new membership in the welcome email we send new members.

Well, our system automatically sends out the new member welcome email, to the email address you used when signing-up, but it can take up to 24 hours. However, sometimes the email can show up in your spam/junk folder, so we recommend you check there as well. In fact, you should add to your list of trusted email addresses right after you sign up to ensure you get all our emails right away.

Now, after trying all the above, you still cannot find your welcome email, please call our customer service team at (855) 703-0260 so we can get to the bottom of it!

Tanasie Scores is the proud owner of this website.

4 Research Dr, Ste 402 Shelton, CT 06484

Important Information: The credit score(s) you receive from us may not be the same scores used by lenders or other commercial users for credit decisions. There are various types of credit scores, and lenders may use a different type of credit score to make lending decisions than the ones being offered.

Under federal law you have the right to receive a Credit Report from each of the three nationwide consumer reporting agencies once every 12 months. A Credit Score is not included.

After verification of your identity, your scores are available for immediate online delivery securely. Scores shown are for illustrative purposes only. provides you with the tools you need to access and monitor your financial profile through the program's credit reporting and monthly monitoring benefits. Credit Monitoring and its benefit providers are not credit repair service providers and do not receive fees for such services, nor are they credit clinics, credit repair or credit services organizations or businesses. Credit information is provided either by Transunion® and TransUnion Interactive, Inc. or Experian and CSIdentity Corporation.

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